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Dear STKO Team,
Thank you very much for your continuous help.
I found the licenseSetup.log file, but the STKOerrorFeature.txt and STKOlicense.txt files cannot be found (I suspect that the installation was not successful, which caused my software to be unusable).
i hope this can help you find the ...

Dear STKO Team,
A screenshot of the internal system information of STKO has been attached in the form of an attachment. I hope this can help you identify the problem.
Thanks and best wishes,
wzk917

Dear STKO Team,
Thank you for replying!
I have sent the specific software screenshot to [email protected]
Looking forward to your reply!
Thanks and best wishes,
wzk917

When I entered the CUSTOMER-ID, I mistakenly used all uppercase and cannot modify it to the correct ID now.
now,when i open STKO, there is a warning.

(RC: 210018)(status: 0).
Generic validation error.
For technical assistance please contact:
[email protected]

How can I successfully activate the ...